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Alejandro
Quality Analyst with 9 years in customer service and support
Video resume
Representative
Quality AnalystnTech support
Contact
Guate, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to customers in the coal-centered industry, ensuring satisfaction and issue resolution.
Quality AnalysisIntermediate
Performed quality checks, analysis, and reporting to improve service standards and operational efficiency.
Technical SupportIntermediate
Provided technical support related to industry-specific systems and troubleshooting.
Tax SupportBeginner
Assisted clients with tax-related inquiries and support tasks within the industry context.
Summary
Experienced customer service and quality analyst professional with nearly nine years in the coal-centered industry, with roles spanning from customer service to tax support.
Key Achievements
- Served as a customer service representative for nearly nine years in the coal-centered industry
- Progressed to roles including quarterly analyst and tax support specialist
- Gained diverse experience in quality analysis, tax support, and technical support
Skills
Customer ServiceQuality AnalysisTechnical SupportTax Support
Published on CazVid - Jul 3, 2025