Multilingual customer service and sales expert with over 8 years in diverse roles including technical support, sales, and team supervision. Skilled in communication, objection handling, and operational management.
Provided technical support and customer assistance in mobile applications and travel services with a focus on satisfaction.
Conducted consultative selling, objection handling, and closing techniques in outbound and inbound sales roles.
Led civil works teams and managed daily operations of a restaurant, ensuring smooth workflow and quality standards.
Demonstrated empathetic and effective communication in customer support, sales, and team coordination.
Consumer Sales Services
Outbound sales to U.S. customers, Consultative selling of energy services, Objection handling, Closing techniques, CRM usage
Solvo Global
Inbound calls for hotel reservations, Sales closing, Payment processing, Customer satisfaction metrics
Webhelp
Technical support for mobile applications, Issue resolution, Empathetic communication, Adherence to service protocols
Teleperformance
Travel assistance, Hotel and flight reservations, Payment handling, Customer experience management
Perpal Ltda
Team supervision, Inventory logistics, Coordination of materials, Quality control of construction projects
Pizzería La Carriola
Daily operations management, Staff coordination, Supplier purchasing, Inventory control, Customer service
Biotech Service & Supplies
Health product promotion, Customer acquisition, Sales training, Relationship building
Public Accounting Student
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