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Alyeris

Customer Service and Store Operations Specialist with 5+ years of experience

Contacto

Masatepe, Masaya Department, Nicaragua
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Provided assistance to clients and customers, resolving inquiries and facilitating services.

Store ManagementIntermediate

Oversaw store operations, managed vendor relations, and handled reporting responsibilities.

Communication SkillsIntermediate

Developed interpersonal and professional communication abilities through direct customer and client interactions.

Administrative SupportIntermediate

Handled front desk duties and used essential programs to serve diverse stakeholders.

Problem-SolvingIntermediate

Applied problem-solving skills to assist clients and manage store and office operations.

Educación

Bachelorship
Centro Educativo Nueva Generación
Completed 2017
Civil Engineering
Universidad Nacional de Ingeniería
Completed 2012

Idiomas

SpanishNative
EnglishAdvance level

Resumen

Experienced in managing store operations, client relations, and administrative support. Skilled in client communication, report management, and problem-solving.

Logros Clave

  • Managed store operations and financial reporting at Variedades Marcelo, enhancing overall store efficiency.
  • Assisted Medicare beneficiaries with enrollment, improving service patience and client satisfaction.
  • Handled front desk responsibilities at law firms, gaining familiarity with legal processes and client communication.

Experiencia

Store clerk

Variedades Marcelo
November 2021 - December 2022

In charge of the whole store, Developed communication abilities by treating people with different attitudes, Improved financial skills by working with providers and delivering reports of every number.

Customer Service Representative

Accedo Technologies
Feb. 2023 - August 2024

Helped people get enrolled to take advantage of Medicare benefits, Developed patience while assisting clients over 65 years old.

Front desk Receptionist

Angel Reyes and Associates, Reyes Brown Law
August 2024 - February 2025

Served as a front desk receptionist, Developed skills in law firm processes, Used essential programs to serve customers, providers, and insurance companies.

Habilidades

Customer ServiceStore ManagementCommunication SkillsAdministrative SupportProblem-Solving
Publicado en CazVid - 3 jul 2025
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