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Customer Service and Store Operations Specialist with 5+ years of experience
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Competencies
Provided assistance to clients and customers, resolving inquiries and facilitating services.
Oversaw store operations, managed vendor relations, and handled reporting responsibilities.
Developed interpersonal and professional communication abilities through direct customer and client interactions.
Handled front desk duties and used essential programs to serve diverse stakeholders.
Applied problem-solving skills to assist clients and manage store and office operations.
Education
Languages
Summary
Experienced in managing store operations, client relations, and administrative support. Skilled in client communication, report management, and problem-solving.
Key Achievements
- Managed store operations and financial reporting at Variedades Marcelo, enhancing overall store efficiency.
- Assisted Medicare beneficiaries with enrollment, improving service patience and client satisfaction.
- Handled front desk responsibilities at law firms, gaining familiarity with legal processes and client communication.
Experience
Store clerk
In charge of the whole store, Developed communication abilities by treating people with different attitudes, Improved financial skills by working with providers and delivering reports of every number.
Customer Service Representative
Helped people get enrolled to take advantage of Medicare benefits, Developed patience while assisting clients over 65 years old.
Front desk Receptionist
Served as a front desk receptionist, Developed skills in law firm processes, Used essential programs to serve customers, providers, and insurance companies.