Dedicated professional with over 15 years of experience in aviation, security, and customer service. Proven track record of enhancing operational efficiency, ensuring safety compliance, and delivering excellent customer experiences across diverse environments.
Expertise in engaging customers effectively to enhance satisfaction and loyalty in aviation and service sectors.
Proficient in implementing safety standards and security protocols within high-pressure environments.
Skilled in coordinating check-in, boarding, and ramp operations to ensure seamless airport workflows.
Experienced in managing airline reservation and departure control systems for efficient passenger handling.
Aero Services Egypt (ASE)
Check-In agent, worked on Codeco & Amadeus departure control systems. Gate and Boarding Control agent. Lost and Found, worked on World Tracer web site. Altea Reservation(EMD). Ramp agent. Safety & Security. Load Control
Unilever Mashreq (G4S outsourcing)
Tiger Aviation Services (TAS)
Qatar Aviation Services (QAS)
Aero Services Egypt (ASE)
Bachelor degree of Commerce&Business Administration
Bachelor degree
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Capable of planning load operations and ensuring adherence to safety regulations.
International Aviation Bureau (IAB)
Unilever Mashreq (G4S outsourcing)
Tiger Aviation Services (TAS)