Experienced in legal assistance, quality analysis, and English tutoring with strong communication skills.
Handled KPI management and report review/creation for operational teams
Facilitated communication between operations teams, management, and clients
Managed editing and verification of correspondences to attorneys and clients
Designed and implemented tailored ESL lesson plans to enhance student performance
Goldberg and Loren
KPIs management and reports review/creation for Operations, point of contact between Ops management and Client., Management of Mailing department, which includes various duties, among them the editing and verification of letters to the attorneys and clients.
Amazon | Ibex
KPIs management and reports review/creation for Operations, point of contact between Ops management and Client., Management of Mailing department, which includes various duties, among them the editing and verification of letters to the attorneys and clients.
Dedicated and results-driven Personal Tutor with 3 years of experience helping students excel in English Language. Skilled in customizing lesson plans and improving academic outcomes.
High School
Marketing
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Supervised mailing departments and handled various administrative duties
