Experienced professional specializing in English language education, media content planning, and customer support, with a strong focus on coordination and personalized client solutions.
Applied classroom management, activity planning, and student assessment in educational settings
Handled customer inquiries, problem resolution, and follow-up across multiple industries including healthcare and automotive sectors
Organized content, scheduled guests, and managed technical teams for TV productions and live shows
Managed pre-production, on-set coordination, and post-production editing for TV and online content
INSTITUTO AMERICANO
Classroom teaching, Activity planning, Introduction to English, Fine and gross motor skills development, Children's handwriting skills development, Working on social and behavioral development of children, Assigning homework, Identifying students' needs and creating personalized study plans, Grading and evaluation
CALLNOVO INTERNATIONAL
Technical support, Call reception, Customer follow-up calls, Problem resolution with products, Order modifications, Handling messages and emails, Customer assistance, Product delivery follow-up, Daily report creation
Así Baila Bolivia on ATB
Floor manager, Coordination on set with the technical team and program participants, Content organization
Esencia Cultural on University Television (TVU)
Content planning, Coordination on set with the technical team, Coordination and confirmation of special guests, Editing of informative images
SOCIAL COMMUNICATION SCIENCES
SPECIALIZATION
HIGH SCHOOL DIPLOMA
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Provided technical assistance, issue resolution, and follow-up support for products and services
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Classroom teaching, Activity planning, Introduction to English, Assigning homework, Identifying students' needs and creating personalized study plans, Grading and evaluation
Palenque TV
Content planning, Pre-production of content, Coordination on set with the technical team, Coordination and confirmation of special guests, Floor manager, Video editing, Editing of images
CALLNOVO INTERNATIONAL
Auto parts sales, Call reception, Customer follow-up calls, Problem resolution with products, Order modifications, Handling messages and emails, Customer assistance, Product delivery follow-up, Daily report creation on agent production, Quality control of agent work
CALLNOVO INTERNATIONAL
Call reception, Dental service sales, Acquisition of new patients, Handling patients' medical records, Managing clinic appointment calendars, Customer service, Follow-up with former patients, Dental product sales
Así Baila Bolivia (Second Season) on ATB
Floor manager, Set coordination of the technical team and show participants, Content organization
