Experiencia en la enseñanza de inglés, atención al cliente y formación de personal en entornos de alta demanda. Destaca por habilidades de comunicación, gestión y capacitación, con un enfoque en la satisfacción del cliente y la mejora continua.
Diseña e implementa clases que mejoran las habilidades comunicativas y gramaticales de los estudiantes.
Proporciona asistencia profesional en entornos de alta volumen, gestionando quejas, reservas y consultas.
Administra dinámicas de grupo y mantiene un ambiente de aprendizaje eficiente y positivo.
Entrena nuevo personal en protocolos de servicio, comunicación y estándares laborales.
HWS LIBERTY
Conducted English Lessons only to junior high groups, focused on speaking, reading and grammar skills., Guided students through learning activities with patience, clarity, and professionalism., Managed classes, group dynamics, and student inquiries efficiently., Create Lesson Plans, extra...
IMAC Inglés Total
Delivered English lessons to groups and individuals, demonstrating strong communication and presentation skills., Guided students through learning activities with patience, clarity, and professionalism., Managed classes, group dynamics, and student inquiries efficiently., Developed interpersonal,...
Morocco Spa
Provided professional customer service to a high volume of clients daily., Managed appointment schedules, phone inquiries, and follow-ups., Resolved client issues politely and effectively, maintaining customer satisfaction., Supported administrative tasks and built strong client relationships...
Obelle Spa
Truncated Career
Professional degree on Cosmetology
Professional degree on Cosmiatry
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Maneja múltiples tareas administrativas y de atención simultáneamente en entornos dinámicos.
Assisted clients throughout their visit, answering questions and offering service guidance., Performed front-desk tasks such as appointment booking and customer communication., Worked efficiently in a fast-paced environment requiring multitasking and teamwork.
Gina’s Spa
Delivered personalized client attention and ensured excellent service quality., Trained new staff in service protocols, client communication, and workplace standards., Handled client inquiries, bookings, and concerns with empathy and professionalism.
