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Andrea

Welcome to CazVid!

Contacto

La Ceiba,Atlántida Department,Honduras
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Competencias

Windows Office (Word, Excel, Access, PowerPoint)Intermediate

Demonstrated experience with Windows Office (Word, Excel, Access, PowerPoint).

EmailsIntermediate

Demonstrated experience with Emails.

Google WorkspaceIntermediate

Demonstrated experience with Google Workspace.

Artificial IntelligenceIntermediate

Demonstrated experience with Artificial Intelligence.

Educacion

NEW HOPE HIGH SCHOOL
Bachelor of Science and Humanities
CEUTEC
Completed JUNE 2013
Bachelor of Marketing
CEUTEC
Completed DIC 2018
Completed 2025

Idiomas

enNative

Experiencia

Customer service agent

Caribbean Contact Center
January 12, 2018 - December 25, 2018

Answer phone calls, emails or chats., Provide clear information on coverage, plans, benefits and exclusions., Explain how to use insurance and how to access medical services., Find solutions, escalate complex cases if necessary, and follow up., Modify customer data (address, phone, beneficiaries)., Confirm eligibility or insurance validity dates.

Marketing

May Day Restaurant
September 2019 - March 2020

Analyze the market, competition, and trends., Identify consumer needs, behaviors, and preferences., Conduct surveys, focus groups, satisfaction studies, etc., Define the target audience (target)., Establish how you want to position the brand or product in the consumer's mind., Create ads for digital media, TV, radio, press, etc., Organize promotions, events, brand activations, and sponsorships.

Teacher

New Life Christian School
February 2021 - December 2021

Teach basic subjects such as Mathematics, Language, Science, Social Studies, Reading, Spelling, Phonics, etc., Adapt methods and content to the ages and levels of the students., Guide the emotional, social, and behavioral development of students., Promote values such as respect, empathy, responsibility, and teamwork., Keep a record of the academic and behavioral progress of the student.

Interpreter

Globo
January 2022 - August 2023

Translate what a person says from one language to another, without altering the meaning., It can be simultaneous or consecutive., Help people from different cultures understand each other, not only in the language, but also in expressions, gestures or cultural references., Capture key ideas quickly and accurately., Identify the tone, intention and context of the speech to transmit it correctly., Study technical vocabulary, jargon or relevant information about the topic of the event., Review proper names, specific data and reference documents.

Accounting Agent

WEL Companies
July 4, 2024 - June 19, 2025

Record income, expenses, purchases, sales, payments and collections., Verify that the balances of bank accounts match the accounting records., Identify and correct differences between bank and company., Organize and file invoices, receipts, credit notes, purchase orders and other vouchers., Validate that the documents comply with fiscal or legal requirements., Record and track outstanding payments and issued invoices., Manage maturities, advances and reconciliations with suppliers or customers.

Habilidades

Windows Office (Word, Excel, Access, PowerPoint)EmailsGoogle WorkspaceArtificial Intelligence
Publicado en CazVid - 17 may 2026
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