Andrés García combina experiencia en gestión educativa y soporte en servicios turísticos, con habilidades en diseño digital y comunicación bilingüe. Orientado a la mejora continua y la satisfacción del cliente.
Capacidad para supervisar y mejorar procesos académicos, garantizando calidad educativa y cumplimiento de estándares.
Habilidades en soporte telefónico y chat para servicios internacionales, asegurando satisfacción y fidelidad del cliente.
Creación de contenidos interactivos usando Canva y otras herramientas digitales para ambientes de aprendizaje.
Fluido en inglés y español, facilitando comunicación efectiva en contextos multiculturales y educativos.
Washington Academy
Supervise compliance with curricula, academic programs, and teaching methodologies to ensure educational quality.. Evaluate and guide faculty performance, fostering continuous improvement and adherence to institutional standards.. Design academic calendars, coordinate evaluation periods, and manage scheduling for all training activities.. Monitor academic progress, resolve complex student inquiries, and enforce institutional regulations.
Foundever
Provided high-level voice and chat support for international travelers, ensuring seamless booking experiences.. Managed comprehensive reservations for flights, hotels, and vehicle rentals.. Developed advanced decision-making skills while handling diverse client profiles and high-pressure situations.
Speak Academy
Successfully implemented the PPP (Presentation, Practice, Production) framework for virtual learning.. Leveraged Canva and digital tools to create dynamic, interactive, and engaging educational materials.. Mentored student groups to reach specific English proficiency benchmarks according to international standards.
Bachelor’s Degree
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Academia Europea
Delivered full-time instruction to diverse age groups, from basic to advanced levels.. Applied the IALS methodology to enhance student retention and fluency in basic and intermediate levels.
