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Angélica
Service Advocate at British American Tobacco
Contacto
San José, San José, Costa Rica
Disponible en CazVid
Competencias
Communication SkillsExpert
Exceptional verbal and written communication abilities, ensuring clear, effective interactions.
Problem SolvingAdvanced
Proficient in analyzing issues and developing practical solutions under pressure.
TeamworkIntermediate
Collaborates effectively with colleagues to achieve common goals and improve service delivery.
Proficiency in Microsoft OfficeAdvanced
Skilled in creating detailed reports, presentations, and data analysis using Microsoft Office tools.
Educacion
Bachelor's Degree
Universidad de Ciencias Médicas
2020
High School Diploma
Liceo San Roque
Completed 2014
Idiomas
SpanishNative
EnglishHigh level
Resumen
Dedicated service advocate with experience in client communication, issue resolution, and team collaboration. Holds a Bachelor's in Medical Sciences, committed to delivering exceptional service and continuous improvement.
Logros Clave
- Enhanced customer communication strategies, improving client satisfaction scores.
- Resolved complex service issues efficiently, reducing escalation rates.
- Collaborated with teams to streamline communication processes, increasing team productivity.
Experiencia
Service Advocate
British American Tobacco
2017 - 2018
Habilidades
Communication SkillsProblem SolvingTeamworkProficiency in Microsoft Office
Publicado en CazVid - 2 jun 2026