This is my profileContact via CazVidAngélica
Service Advocate at British American Tobacco
Contact
San José, San José, Costa Rica
Available on CazVid
Competencies
Communication SkillsExpert
Exceptional verbal and written communication abilities, ensuring clear, effective interactions.
Problem SolvingAdvanced
Proficient in analyzing issues and developing practical solutions under pressure.
TeamworkIntermediate
Collaborates effectively with colleagues to achieve common goals and improve service delivery.
Proficiency in Microsoft OfficeAdvanced
Skilled in creating detailed reports, presentations, and data analysis using Microsoft Office tools.
Education
Bachelor's Degree
Universidad de Ciencias Médicas
2020
High School Diploma
Liceo San Roque
Completed 2014
Languages
SpanishNative
EnglishHigh level
Summary
Dedicated service advocate with experience in client communication, issue resolution, and team collaboration. Holds a Bachelor's in Medical Sciences, committed to delivering exceptional service and continuous improvement.
Key Achievements
- Enhanced customer communication strategies, improving client satisfaction scores.
- Resolved complex service issues efficiently, reducing escalation rates.
- Collaborated with teams to streamline communication processes, increasing team productivity.
Experience
Service Advocate
British American Tobacco
2017 - 2018
Skills
Communication SkillsProblem SolvingTeamworkProficiency in Microsoft Office
Published on CazVid - Jun 2, 2026