Anthony - Customer Service Specialist with diverse client support experience

Utilized effective communication skills to assist clients and resolve conflicts in customer service roles.

Addressed and resolved customer conflicts constructively, enhancing customer satisfaction.

Managed customer data, performed account verifications, and handled troubleshooting for payment issues.

Provided support for issues related to PayPal, Venmo, and other financial platforms including transaction troubleshooting.

Worked at Asopagos as customer service agent helping clients’ with their social security business., Maintaining a friendly and positive demeanor, which can enhance the customer experience., The ability to address and resolve conflicts in a constructive manner., Ensuring accuracy in information...

Worked at Concentrix as customer service agent helping clients’ inquiries and setting appointment directly with credit bureaus., Handled customer inquiries and complaints effectively and efficiently., Managed a high volume of incoming calls and emails., Processed credit card applications and...

Worked at Foundever on a Back Office financial campaign, providing support for PayPal and Venmo clients.