Antonella - Customer Support & Administrative Specialist with 5+ years in service industry

Provided comprehensive customer service across multiple channels, ensuring client satisfaction and issue resolution.

Managed patient records, invoices, and medical histories with high precision, supporting operational efficiency.

Handled scheduling, documentation, and communication tasks to maintain smooth workflow in client-facing and backend roles.

Utilized tools like Excel, Word, Drive, and Sheets for data management, documentation, and collaboration.

Assisted English-speaking clients by gathering essential information and accurately entering data into internal systems., Facilitated real-time multilingual communication by accurately assessing client needs and connecting callers with certified interpreters, ensuring timely and effective support.,...

Provided front-desk customer service, scheduling appointments, and responding to client inquiries in person and over the phone., Managed patient records, invoices, purchase orders, and daily cash handling with accuracy., Maintained workflow efficiency by conducting data entry for medical histories,...

Provided front-desk customer service, scheduling appointments, and responding to client inquiries in person and over the phone., Managed patient records, invoices, purchase orders, and daily cash handling with accuracy., Maintained workflow efficiency by conducting data entry for medical histories,...