Experienced in technical support, sales, and event coordination across hospitality and tech sectors. Skilled in client relations, sales strategies, and project management, with a proven track record of exceeding targets and ensuring customer satisfaction.
Delivered technical and general support, ensuring customer satisfaction through patience, empathy, and professionalism.
Designed and implemented international sales strategies, managed key accounts, and generated new business opportunities.
Led event planning efforts across multiple hotel venues, coordinating logistics, decor, and client requirements for successful functions.
Provided remote technical assistance, troubleshooting consumer tech products, and supporting digital systems.
FOUNDEVER
Provide remote technical support and troubleshooting for a wide range of consumer technology products, including computers, printers, home networking devices, and smart home equipment., Assist customers with software installation, virus/malware removal, system optimization, data backup, and account...
HOTEL SORTIS Spa & Casino / Autograph Collection
Designed and executed international sales strategies, driving revenue growth and consistently exceeding global sales targets., Managed daily quotations and lead follow-up via CVent, contributing to increased lead conversion rates and pipeline velocity., Identified and secured new business...
HOTEL MEGAPOLIS WORLD
Responded promptly to phone, email, and website inquiries, ensuring exceptional customer service and timely follow-up on event booking requests., Provided comprehensive information on venue availability, packages, pricing, and services, helping clients make informed decisions aligned with their...
Bachelor's Degree
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