Dedicated hospitality and customer service professional with over 2 years of experience in food, beverage, and accommodation settings. Skilled in guest relations, reservations, and team training, with a strong focus on service excellence and operational efficiency.
Expert in engaging clients, managing reservations, and resolving issues to ensure positive experiences.
Skilled in managing guest check-ins, reservations, and maintaining cleanliness and order in hospitality settings.
Effective in coordinating with staff and guests, ensuring clear and professional interactions.
Proficient in using POS systems, managing cash, and closing daily financial transactions.
Opera "La Ideal" Confectionery. Notable Bar
Reception of clients, suppliers, work staff. Reservations, corporate events. Table setter, sanitizer, customer service. Personnel training. Client photography
Bakerei Bakery
Customer service. Maestranza. Posnet, cash management and closing
Kuntsman Brewery
Ruca Huency Hostel
Reception of guests. Management of reserves. Housekeeping, conservation, cleaning and order of common spaces, kitchen, bathrooms and rooms. Check In and Check Out
Hosteria Las Cartas
Tertiary
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Competent in using Excel, Canva, Gmail, Drive, and social networks to support communication and organization.
Reception of guests. Gestion of reservs. Housekeeping, conservation, cleaning and order of common spaces, kitchen, bathrooms and rooms. Check In and Check Out
