Experienced in providing excellent customer service, handling cash transactions, and supporting customer inquiries in fast-paced environments. Skilled in problem resolution, communication, and team collaboration with a focus on efficiency and satisfaction.
Delivered customer support in person and over the phone, resolving inquiries and handling objections.
Managed cash transactions, billing, and daily cash reconciliations in hospitality and call center settings.
Addressed customer issues efficiently, demonstrating ability to resolve diverse challenges.
Maintained clear, professional communication with customers and team members.
El Coquito Smoked & Grill
Customer service at bar and tables with fast and friendly service., Cash handling, billing, and daily closing., Beverage preparation., General cleaning and maintenance of the work area., Beverage inventory, including beer and Coca-Cola products., Order taking and customer assistance., Support...
La Oveja Negra
Customer service at bar and tables., Cash handling, billing, and daily closing., Beverage preparation., General cleaning and maintenance of the work area., Order taking and customer assistance., Support during events, promotions, and high-demand days.
Foundever
Handling inbound calls related to credit cards and bank accounts., Resolving inquiries, providing support, and offering personalized assistance to customers., Use of internal systems, information verification, and account updates., Focus on meeting quality, efficiency, and customer satisfaction...
High School Diploma
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Collaborated with colleagues and adapted to different work environments and demands.
