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Customer Service Specialist with 5+ years in healthcare and transportation industries
Utilized communication and problem-solving skills to support customers in healthcare and transportation sectors.
Reviewed and extracted relevant information from medical reports to assist legal and insurance processes.
Provided clear and effective communication in live translation and customer interactions with a US-native accent.
Supported customers remotely by managing ride-sharing requests and providing informational assistance.
Delivered administrative support within outpatient medical services, ensuring smooth patient and doctor communication.
Experienced in healthcare and transportation support with excellent communication and report analysis skills.
Provide administrative/customer service on the medical field for patients and doctors.
Provide customer support by requesting Uber/Lyft rides through a call.
Review and analyze medical reports to identify key details related to a client's injuries or medical conditions.