This is my profileContact via CazVidBenjamin
Customer Service Specialist with 5+ years in healthcare and transportation industries
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Competencies
Utilized communication and problem-solving skills to support customers in healthcare and transportation sectors.
Reviewed and extracted relevant information from medical reports to assist legal and insurance processes.
Provided clear and effective communication in live translation and customer interactions with a US-native accent.
Supported customers remotely by managing ride-sharing requests and providing informational assistance.
Delivered administrative support within outpatient medical services, ensuring smooth patient and doctor communication.
Languages
Summary
Experienced in healthcare and transportation support with excellent communication and report analysis skills.
Key Achievements
- Provided administrative and customer support in medical settings for patients and doctors.
- Handled ride requests via call for Uber/Lyft through remote customer service channels.
- Reviewed and analyzed medical reports to extract key injury and medical condition details.
Experience
Customer Service Operator
Provide administrative/customer service on the medical field for patients and doctors.
Remote Customer Service Representative
Provide customer support by requesting Uber/Lyft rides through a call.
Reports Coordinator
Review and analyze medical reports to identify key details related to a client's injuries or medical conditions.