Demonstrated experience with Sales.
Demonstrated experience with Customer Service.
Demonstrated experience with Social Media Management.
Demonstrated experience with Content Creation.
Concentrix
Consistently exceeded sales goals, averaging 115% of target achievement every two weeks., Maintained 100% positive customer satisfaction surveys, ensuring client loyalty and retention., Supported and mentored new employees, improving their onboarding efficiency and early performance.
Teleperformance
Delivered top-tier customer support with 80%–100% positive survey ratings throughout employment., Resolved customer issues efficiently while ensuring compliance with financial service standards., Recognized for professionalism and adaptability in high-volume call environments.
Simpod SV
Increased followers by 200% in six months and tripled online sales through targeted Meta Ads campaigns., Designed and published 3+ posts weekly and daily stories, consistently engaging with customers and driving conversions., Produced over 50+ designs (Canva, Illustrator, CapCut) to strengthen brand identity and improve customer retention.
Focus Services
Bachelor
Bachillerato General
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Demonstrated experience with Microsoft Office Suite (Word, Excel, PowerPoint).
Surpassed weekly sales goals, consistently achieving 110%–150% of targets., Specialized in converting reluctant prospects into paying customers across the US and Latin America., Trained and coached new team members, enhancing their performance and boosting retention rates.
