This is my profileContact via CazVidBrandon
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Competencies
Demonstrated experience with Sales.
Demonstrated experience with Customer Service.
Demonstrated experience with Social Media Management.
Demonstrated experience with Content Creation.
Demonstrated experience with Microsoft Office Suite (Word, Excel, PowerPoint).
Education
Languages
Experience
Sales Agent (SiriusXM)
Consistently exceeded sales goals, averaging 115% of target achievement every two weeks., Maintained 100% positive customer satisfaction surveys, ensuring client loyalty and retention., Supported and mentored new employees, improving their onboarding efficiency and early performance.
Customer Service Agent (Chime)
Delivered top-tier customer support with 80%–100% positive survey ratings throughout employment., Resolved customer issues efficiently while ensuring compliance with financial service standards., Recognized for professionalism and adaptability in high-volume call environments.
Social Media Manager & Digital Marketing Strategist
Increased followers by 200% in six months and tripled online sales through targeted Meta Ads campaigns., Designed and published 3+ posts weekly and daily stories, consistently engaging with customers and driving conversions., Produced over 50+ designs (Canva, Illustrator, CapCut) to strengthen brand identity and improve customer retention.
Sales Agent (T-Mobile)
Surpassed weekly sales goals, consistently achieving 110%–150% of targets., Specialized in converting reluctant prospects into paying customers across the US and Latin America., Trained and coached new team members, enhancing their performance and boosting retention rates.