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Braulio

Customer Service Agent (Remote)

Contacto

Panamá,Panamá,Panama

Disponible en CazVid

Contactar vía CazVid

Competencias

Customer serviceIntermediate

Demonstrated experience with Customer service.

CommunicationIntermediate

Demonstrated experience with Communication.

Problem-solvingIntermediate

Demonstrated experience with Problem-solving.

OrganizationIntermediate

Demonstrated experience with Organization.

Educación

Bachelor of Chemistry

University of Panama

Completed 2022

Bachelor of Science, Bilingual Commerce and Humanities

Instituto Episcopal San José

Completed 2017

Idiomas

enNative

Experiencia

Customer Service Agent (Remote)

New Markets Global Telecoms S.A

2023 - 2024

Provided customer service to hundreds of daily clients, ensuring satisfaction and retention., Handled high volumes of information with accuracy and confidentiality., Demonstrated advanced English proficiency in both verbal and written communication., Contributed to operational processes and customer success strategies.

Customer Service Agent (Remote)

Square Box Telecoms Global S.A

2022 - 2023

Managed customer inquiries, providing clear solutions and guidance., Built strong relationships with clients to ensure loyalty and retention., Documented interactions and maintained accountability practices.

Community Manager (Remote)

Buildxlab

2022 - 2023

Created scalable processes for content delivery and client engagement., Delivered customer-focused communication strategies.

Intern

Camin Cargo Control

2020

Supported quality control analysis in laboratory operations., Developed detail-oriented mindset through analytical tasks.

Habilidades

Customer serviceCommunicationProblem-solvingOrganization

Publicado en CazVid - 17 may 2026

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