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Braulio

Customer Service Agent (Remote)

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Panamá,Panamá,Panama
Available on CazVid
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Competencies

Customer serviceIntermediate

Demonstrated experience with Customer service.

CommunicationIntermediate

Demonstrated experience with Communication.

Problem-solvingIntermediate

Demonstrated experience with Problem-solving.

OrganizationIntermediate

Demonstrated experience with Organization.

Education

Bachelor of Chemistry
University of Panama
Completed 2022
Bachelor of Science, Bilingual Commerce and Humanities
Instituto Episcopal San José
Completed 2017

Languages

enNative

Experience

Customer Service Agent (Remote)

New Markets Global Telecoms S.A
2023 - 2024

Provided customer service to hundreds of daily clients, ensuring satisfaction and retention., Handled high volumes of information with accuracy and confidentiality., Demonstrated advanced English proficiency in both verbal and written communication., Contributed to operational processes and customer success strategies.

Customer Service Agent (Remote)

Square Box Telecoms Global S.A
2022 - 2023

Managed customer inquiries, providing clear solutions and guidance., Built strong relationships with clients to ensure loyalty and retention., Documented interactions and maintained accountability practices.

Community Manager (Remote)

Buildxlab
2022 - 2023

Created scalable processes for content delivery and client engagement., Delivered customer-focused communication strategies.

Intern

Camin Cargo Control
2020

Supported quality control analysis in laboratory operations., Developed detail-oriented mindset through analytical tasks.

Skills

Customer serviceCommunicationProblem-solvingOrganization
Published on CazVid - May 17, 2026
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