Bryan - Customer Service and Sales with 3+ years of versatile experience

Miami, Florida, United StatesRemotoen

Managed upsale calls and technical support at Concentrix HN

Scored sales for a hotel booking travel agency at Allied Global

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Resumen

Experienced in customer support, sales, and dispatch operations with a focus on client satisfaction.

Logros Clave

Dispatched technicians and scheduled appointments at 24/7 Pro Locksmith LLC

Habilidades

Customer ServiceIntermediate

Provided support and assistance to customers across multiple roles.

SalesIntermediate

Made inbound and outbound sales calls, securing bookings and sales.

Dispatching and SchedulingIntermediate

Coordinated appointments and dispatched technicians efficiently.

Technical SupportIntermediate

Handled technical support inquiries during customer interactions.

Experiencia

Call Center Representative

Concentrix HN

2017 - 2020

Managed Upsale calls, Technical support, Customer service

Sales Specialist

Allied Global

2021 - 2022

Inbound and Outbound calls, Scored sales for hotel booking travel agency in the USA

Dispatch for locksmithing

24/7 Pro Locksmith LLC

2022 - 2023

Dispatch tech, Set appointments, Customer service

Educacion

Manuel Bonilla Institute

High School Degree

Completed 2012

Pedagogical University of Honduras

English Teacher

Completed 2018

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