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Bryan
Call Center Representative
Contato
Miami, Florida, United States
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermediate
Provided support and assistance to customers across multiple roles.
SalesIntermediate
Made inbound and outbound sales calls, securing bookings and sales.
Dispatching and SchedulingIntermediate
Coordinated appointments and dispatched technicians efficiently.
Technical SupportIntermediate
Handled technical support inquiries during customer interactions.
Formação acadêmica
High School Degree
Manuel Bonilla Institute
Completed 2012
English Teacher
Pedagogical University of Honduras
Completed 2018
Resumo
Experienced in customer support, sales, and dispatch operations with a focus on client satisfaction.
Principais conquistas
- Managed upsale calls and technical support at Concentrix HN
- Scored sales for a hotel booking travel agency at Allied Global
- Dispatched technicians and scheduled appointments at 24/7 Pro Locksmith LLC
Experiência
Call Center Representative
Concentrix HN
2017 - 2020
Managed Upsale calls, Technical support, Customer service
Sales Specialist
Allied Global
2021 - 2022
Inbound and Outbound calls, Scored sales for hotel booking travel agency in the USA
Dispatch for locksmithing
24/7 Pro Locksmith LLC
2022 - 2023
Dispatch tech, Set appointments, Customer service
Habilidades
Customer ServiceSalesDispatching and SchedulingTechnical Support
Publicado na CazVid - 2 de jul. de 2025