Dedicated management professional with over a decade of overseeing operations, team leadership, and customer relations across retail, food service, and distribution sectors.
Directed teams across distribution centers, retail branches, and restaurant outlets
Managed daily operations, policies, and strategic planning in diverse service environments
Ensured customer satisfaction through quality service, complaint resolution, and relationship building
Prepared performance reports and analyzed data to support business decision-making
Flash Express PH
Manage 30 distribution centers located in Negros oriental and occidental., Analyze and manage policies, strategies and goals received from supervisors., Supervise and support branches for development, growth and gain acceptance from customers., Coordinate and work with Area Managers to maintain...
FAMILYMART PHIL. INC
Manage daily operations of all branches in one region., Supervise and guide a team of professionals to maximize revenue., Ensure customer satisfaction by delivering timely and quality services., Develop strong working relationships with potential clients., Analyze capital budget and expenses for...
KFC Phils.
Assist management team in handling day to day operations., Conduct shift huddles and inform team members about goals and targets., Train new team members on guest service standards., Ensure guest needs are attended to immediately., Delegate specific tasks to team members., Monitor and motivate team...
Jollibee Food Corporation
Bachelor of Science in Business Administration
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Trained staff on customer service, operational standards, and responsibilities
Provide customers with fast service and quality products., Maintain a clean and comfortable store environment., Ensure food safety compliance., Handle cash transactions at the counter.
