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Camilo
Customer Service Specialist with 2+ years in Call Center operations
Video resume
Dispatchers
Remotely offer for dispatchers in English
Contacto
Colombia, Huila, Colombia
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided customer support in a call center setting, addressing customer needs and resolving issues efficiently.
Multilingual CommunicationIntermediate
Utilized English and French language skills (C1 level) to communicate effectively with diverse customers.
Remote WorkIntermediate
Carried out customer service activities remotely over more than a year, maintaining productivity and engagement.
Empathy & Escalation HandlingAdvanced
Applied empathetic communication techniques and managed escalation situations to de-escalate customer conflicts.
Resumen
Experienced customer service representative with over two years of remote call center experience, fluent in English and French, with strong communication and escalation skills.
Logros Clave
- Successfully managed customer interactions in a multilingual environment, including English and French
- Served over one year and a half remotely, demonstrating adaptability and remote work proficiency
- Enhanced customer satisfaction through empathetic communication and effective escalation management
Habilidades
Customer ServiceMultilingual CommunicationRemote WorkEmpathy & Escalation Handling
Publicado en CazVid - 3 jul 2025