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Camilo

Dispatchers

Currículo em vídeo

Dispatchers
Remotely offer for dispatchers in English

Contato

Colombia, Huila, Colombia
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Provided customer support in a call center setting, addressing customer needs and resolving issues efficiently.

Multilingual CommunicationIntermediate

Utilized English and French language skills (C1 level) to communicate effectively with diverse customers.

Remote WorkIntermediate

Carried out customer service activities remotely over more than a year, maintaining productivity and engagement.

Empathy & Escalation HandlingAdvanced

Applied empathetic communication techniques and managed escalation situations to de-escalate customer conflicts.

Resumo

Experienced customer service representative with over two years of remote call center experience, fluent in English and French, with strong communication and escalation skills.

Principais conquistas

  • Successfully managed customer interactions in a multilingual environment, including English and French
  • Served over one year and a half remotely, demonstrating adaptability and remote work proficiency
  • Enhanced customer satisfaction through empathetic communication and effective escalation management

Habilidades

Customer ServiceMultilingual CommunicationRemote WorkEmpathy & Escalation Handling
Publicado na CazVid - 3 de jul. de 2025
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