Este es mi perfilContactar vía CazVidEste perfil está escrito en inglés
Caonabo
Helpdesk Engineer with customer support and cybersecurity skills
Contacto
Competencias
Provided technical assistance and support to customers encountering product issues.
Applied cybersecurity frameworks and conducted IT risk assessments.
Familiar with project management methodologies such as Scrum and PMI in technical environments.
Supported cloud security projects on Azure and AWS platforms.
Assisted in lead generation activities and supported sales processes.
Educación
Idiomas
Resumen
Experienced Helpdesk Engineer with a focus on technical customer support, cybersecurity, and process management.
Logros Clave
- Supported customers with technical issues related to products and business processes.
- Contributed to lead generation, order fulfillment, and back-office management.
- Supported seller platform operations and customer service functions.
Experiencia
HELPDESK ENGINEER
Assist customers encountering technical issues with the products, while supporting other business processes, such as lead generation, order fulfillment, back-office management, and seller platform support.