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Carlos
CSR
Video currículum
CSR
I have the ability to rapport with the customers, always willing to help and solve their issues & construct positive relationships.
Contacto
Toluca de Lerdo, México, México
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceExpert
Utilized communication and rapport-building skills to resolve customer issues effectively.
Technical SupportIntermediate
Provided Tier 2 technical support, troubleshooting, and issue resolution.
Communication SkillsExpert
Displayed strong listening and verbal skills to comprehend and address customer needs.
Relationship BuildingAdvanced
Constructed positive relationships with clients to ensure customer satisfaction.
Resumen
Experienced customer service representative with over six years in client support and technical troubleshooting, skilled in communication and relationship building.
Logros Clave
- Over six years of experience as a customer service representative and tier two tech support
- Established rapport and positive relationships with customers
- Developed strong communication and active listening skills applicable across campaigns
Habilidades
Customer ServiceTechnical SupportCommunication SkillsRelationship Building
Publicado en CazVid - 3 jul 2025