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Carlos

CSR

Currículo em vídeo

CSR
I have the ability to rapport with the customers, always willing to help and solve their issues & construct positive relationships.

Contato

Toluca de Lerdo, México, México
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceExpert

Utilized communication and rapport-building skills to resolve customer issues effectively.

Technical SupportIntermediate

Provided Tier 2 technical support, troubleshooting, and issue resolution.

Communication SkillsExpert

Displayed strong listening and verbal skills to comprehend and address customer needs.

Relationship BuildingAdvanced

Constructed positive relationships with clients to ensure customer satisfaction.

Resumo

Experienced customer service representative with over six years in client support and technical troubleshooting, skilled in communication and relationship building.

Principais conquistas

  • Over six years of experience as a customer service representative and tier two tech support
  • Established rapport and positive relationships with customers
  • Developed strong communication and active listening skills applicable across campaigns

Habilidades

Customer ServiceTechnical SupportCommunication SkillsRelationship Building
Publicado na CazVid - 3 de jul. de 2025
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