Dedicated customer support specialist with over 3 years of experience in resolving inquiries, managing payments, and verifying leasing processes. Fluent in English and Spanish, with strong communication and technical skills to enhance customer satisfaction.
Skilled in addressing customer inquiries, resolving issues, and maintaining high satisfaction levels.
Proficient in clear, professional communication in English and Spanish, enhancing client relations.
Experienced with tools like Five 9, Okta, Tanc, and Microsoft for troubleshooting and user support.
Capable of verifying financial information and approving leasing applications efficiently.
Task Us
Responding to inquiries.. Resolving complaints and issues.. Update personal information.. Refund payments.
Alorica
Responding to inquiries.. Resolving complaints and issues.. Schedule payments.. Take payments.. Verify and approve leasings.
High school
Foreign Languages Degree
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