CazVid - Video Resumes That Work
CazVidThis is my profile
ENESPT
Contact via CazVid

This profile is written in Spanish

C

Carlos

Team Mate // Customer support representative

Contact

Cali, Valle del Cauca Department, Colombia
Available on CazVid
Contact via CazVid

Competencies

Five 9

Experiencia demostrada en Five 9.

Okta

Experiencia demostrada en Okta.

Tanc

Experiencia demostrada en Tanc.

Microsoft

Experiencia demostrada en Microsoft.

English

Experiencia demostrada en English.

Education

High school
Instituto Técnico Hermano Miguel
Completado 2014
Foreign Languages Degree
Universidad Santiago De Cali
Completado 2025
English Course (B2 Level)
Centro Colombo Americano

Languages

EnglishAvanzado
SpanishNativo

Summary

Team Mate // Customer support representative buscando nuevas oportunidades

Experience

Team Mate // Customer support representative

Task Us
Ene 2025 - May 2025

Responding to inquiries.. Resolving complaints and issues.. Update personal information.. Refund payments.

Customer support representative

Alorica
Ene 2023 - Ago 2023

Responding to inquiries.. Resolving complaints and issues.. Schedule payments.. Take payments.. Verify and approve leasings.

Internship Teacher

Universidad Santiago de Cali
Feb 2019 - Nov 2019

Completed teaching internships across two academic semesters.

English Teacher

Institución Educativa Ángeles de Dios
Ene 2022 - May 2022

Facilitated language learning and curriculum execution as an English teacher.

Customer Support Representative / Team Mate

TaskUs
Ene 2023 - Ago 2023

Provided bilingual customer service and technical/financial assistance.. Handled inquiry responses and issue/complaint resolutions.. Managed personal information updates for client accounts.. Executed payment refunds and account adjustments.

Bilingual Teacher

Centro Educativo Senderitos
Mar 2024 - Dic 2024

Facilitated language learning and curriculum execution as an English teacher.

Customer Support Representative / Team Mate

Alorica
Ene 2025 - Nov 2025

Responding to customer inquiries promptly and accurately.. Resolving client complaints and complex issues effectively.. Scheduling and processing customer payments.. Verifying and approving leasing agreements.

Skills

Five 9OktaTancMicrosoftEnglish
Published on CazVid - Sep 24, 2026
See more Customer Service in CaliEn español
  1. Home
  2. /Hire in Colombia
  3. /Cali
  4. /Customer Service in Cali
  5. /Carlos
Contact Carlos