Experienced hospitality professional with over 10 years managing hotels, resorts, and restaurants, specializing in customer service and team leadership.
Delivered friendly and professional service in hospitality settings, ensuring guest satisfaction.
Supervised and coordinated teams of staff in hotels and restaurants to achieve operational goals.
Effectively communicated with team members and clients to resolve issues and improve service quality.
Applied problem-solving skills to handle guest concerns and operational challenges in hospitality settings.
Natixis
Be compliant with the most recent international regulations and internal policies, Analyze a large amount of customer transactions in real time, Review cases of potentially suspicious activity generated via the Bank´s automated transaction monitoring system
Diplomat
MBA
Bachelor of Administrative Studies
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