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Accountant Manager with 10+ years in hospitality industry

Video resume

Accountant Manager
Hotel and hospitality manager with 10+ years experience providing excellent customer service for resorts, hotels, restaurants and hostels. Known for professional manner, friendly service, excellent interpersonal skills, problem solving skills and communication with team members and direct reports.

Contact

Salt Lake City, Utah, United States
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Competencies

Customer ServiceAdvanced

Delivered friendly and professional service in hospitality settings, ensuring guest satisfaction.

Team ManagementAdvanced

Supervised and coordinated teams of staff in hotels and restaurants to achieve operational goals.

Communication SkillsAdvanced

Effectively communicated with team members and clients to resolve issues and improve service quality.

Problem SolvingIntermediate

Applied problem-solving skills to handle guest concerns and operational challenges in hospitality settings.

Education

Diplomat
ISCET
Completed Nov 2014
MBA
Universidad Autónoma de Barcelona UAB
Completed Dec 2012
Bachelor of Administrative Studies
UPSA - Private University Of Santa Cruz
Completed Feb 2011

Summary

Experienced hospitality professional with over 10 years managing hotels, resorts, and restaurants, specializing in customer service and team leadership.

Key Achievements

  • Managed financial operations for hotels, resorts, and restaurants over a decade
  • Consistently provided excellent customer service and team communication
  • Built long-term relationships with clients and team members

Experience

Transaction Monitoring Analyst

Natixis
Jun 2020 - Present

Be compliant with the most recent international regulations and internal policies, Analyze a large amount of customer transactions in real time, Review cases of potentially suspicious activity generated via the Bank´s automated transaction monitoring system

Skills

Customer ServiceTeam ManagementCommunication SkillsProblem Solving
Published on CazVid - Jul 3, 2025
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