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Customer Service and Sales Professional with 8-10 years of experience

Video resume

Sales, Collections & Customer Service

I'm highly adaptable, target focus and one of my major strength is communication at all levels,nn• Sales and recruitment coordinator freigh industry, data entry, freight industry knowledge procedures, analyst on hiring process.nn• Collections accounts manager, Manage 1-2M portafolio, analyst account holder, reduce company's Net creidit loss and recovery past due accounts.nn• Tech support specialist, software services for Windows and Apple, provided outstanding Tech support for an specific clients.nn•Excellent customer service all leves, face to face, phone calls, and emails.

Contacto

Jalpatagua, Jutiapa, Guatemala

Abierto a remoto

Disponible en CazVid

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Competencias

Customer ServiceExpert

Delivered outstanding customer service via face-to-face, phone, and email interactions across all levels.

Sales CoordinationIntermediate

Coordinated sales efforts and recruitment processes within the freight industry, supporting business growth.

Accounts ManagementAdvanced

Managed and analyzed large accounts, focused on credit recovery and reducing past due balances.

Technical SupportIntermediate

Provided technical support for software services on Windows and Apple devices tailored to client needs.

Business OwnershipBeginner

Owned and operated a personal business prior to COVID-19, gaining entrepreneurial experience.

Resumen

Experienced professional with 8-10 years in sales, collections, and customer service, with a background in business ownership and technical support.

Logros Clave

Managed a portfolio of 1-2 million dollars as Collections Accounts Manager, reducing company's net credit loss
Coordinated sales and recruitment processes in the freight industry, including data entry and procedural analysis
Provided specialized technical support for software services on Windows and Apple platforms

Habilidades

Customer ServiceSales CoordinationAccounts ManagementTechnical SupportBusiness Ownership

Publicado en CazVid - 3 jul 2025

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