César - Customer Service and Sales Professional with 8-10 years of experience
Jalpatagua, Jutiapa, GuatemalaRemoteen
Managed a portfolio of 1-2 million dollars as Collections Accounts Manager, reducing company's net credit loss
Coordinated sales and recruitment processes in the freight industry, including data entry and procedural analysis
Published on CazVidVideo interview availableOpen to remote
Summary
Experienced professional with 8-10 years in sales, collections, and customer service, with a background in business ownership and technical support.
Video Resume
Key Achievements
- Provided specialized technical support for software services on Windows and Apple platforms
Skills
Customer ServiceExpert
Delivered outstanding customer service via face-to-face, phone, and email interactions across all levels.
Sales CoordinationIntermediate
Coordinated sales efforts and recruitment processes within the freight industry, supporting business growth.
Accounts ManagementAdvanced
Managed and analyzed large accounts, focused on credit recovery and reducing past due balances.
Technical SupportIntermediate
Provided technical support for software services on Windows and Apple devices tailored to client needs.
Business OwnershipBeginner
Owned and operated a personal business prior to COVID-19, gaining entrepreneurial experience.