Dedicated call center professional with over 3 years of experience in customer support, collections, and recruitment. Skilled in communication, coordination, and documentation within diverse teams and clients across Latin America.
Handled customer inquiries, verified documentation, and resolved issues in call center environments.
Experience in managing collection calls, follow-up procedures, and maintaining detailed documentation.
Recruited and coordinated webcam models and studios across Latin America, including onboarding and troubleshooting.
Demonstrated effective communication with diverse teams and clients across different regions.
Almisource Ltd
Outbound and inbound calls for car loan collections., Verification of customer insurance documentation., Account follow-up, payment arrangements, and customer service., Daily documentation and coordination with management.
MyDirtyHobby
Recruitment of webcam models and studios across Latin America., Communication and coordination with studios, models, and technical teams., Support with onboarding, troubleshooting, and platform operation., Regional representative for more than 5 years.
Senyc
D y F Ingeniería S.A.S
High School Diploma
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