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C

Christina

Customer Service & Recreational Program Specialist with 8+ years of experience

Contacto

Santo Domingo, Nacional, Dominican Republic
Disponible en CazVid
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Competencias

Bilingual CommunicationExpert

Fluent in English and Spanish, facilitating effective cross-language communication in diverse settings.

Customer ServiceAdvanced

Experienced in providing high-quality support and translation services in call center environments.

Program DevelopmentIntermediate

Skilled in designing tailored recreational and educational programs for varied populations.

Youth Mentoring & CounselingAdvanced

Proven ability to mentor youth, manage group activities, and promote healthy lifestyle choices.

Educacion

Bachelor's Degree
Lehman College
Completed May 28, 2020
Associate’s Degree
Westchester Community College
Completed May 28, 2017

Idiomas

SpanishFluent

Resumen

Dedicated professional with over 8 years of experience in customer service, youth mentoring, and recreational program design. Bilingual in English and Spanish, committed to fostering positive engagement and effective communication.

Logros Clave

  • Provided bilingual customer support and translation services, enhancing communication efficiency for clients.
  • Designed and implemented individualized recreational programs, improving resident engagement and quality of life.
  • Led youth basketball teams, fostering teamwork, sportsmanship, and skill development among young girls.
  • Mentored at-risk youth through anger management and healthy lifestyle education, promoting positive behavioral changes.

Experiencia

Transperfect
February 2023 - February 2025

Providing customer service, Translating from English to Spanish and Spanish to English for clients calling speaking one language, Serving call center as interpreter

Recreation Director

Methodist Home for Nursing & Rehabilitation
December 2017 - April 2022

Assessing residents and updating MDS’s, Designing individualized programs for residents, Planning recreational activities on the units and outdoors, Leading and adjusting activities to best fit the needs of all patients, Evaluating program outcomes, Documenting any changes observed during 1 to 1 visits or recreation programs, Attending care plan meetings and discussing patients’ attendance and participation during programs to determine whether goals set by the TRS have been reached, Organizing payroll for staff, Monitoring staff and supervising programs

Basketball Coach

Kips Bay Boys & Girls Club
September 2016 - November 2018

Coaching basketball games and practices for the 5th and 6th grade girls, Providing direction and a high level of basketball skills to students, Teaching good sportsmanship and team building, Developing routines and guides to the game of basketball, Teaching the team on how to eat healthy and exercise properly

Peer Counselor & Anger Management Mentor

S.C.A.N. NY
August 2012 - August 2016

Mentoring youth at risk on how to live safe and healthy lifestyles, Organizing group meetings and 1 to 1 meetings with teens enrolled in the anger management program, Supervising the after school program with children ages 10-17, Planning field trips and recreational activities for the teens, Chaperoning field trips

Habilidades

Bilingual CommunicationCustomer ServiceProgram DevelopmentYouth Mentoring & Counseling
Publicado en CazVid - 2 jun 2026
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