Christina - Customer Service & Recreational Program Specialist with 8+ years of experience

Fluent in English and Spanish, facilitating effective cross-language communication in diverse settings.

Experienced in providing high-quality support and translation services in call center environments.

Skilled in designing tailored recreational and educational programs for varied populations.

Proven ability to mentor youth, manage group activities, and promote healthy lifestyle choices.

Providing customer service, Translating from English to Spanish and Spanish to English for clients calling speaking one language, Serving call center as interpreter

Assessing residents and updating MDS’s, Designing individualized programs for residents, Planning recreational activities on the units and outdoors, Leading and adjusting activities to best fit the needs of all patients, Evaluating program outcomes, Documenting any changes observed during 1 to 1 visits or recreation programs, Attending care plan meetings and discussing patients’ attendance and participation during programs to determine whether goals set by the TRS have been reached, Organizing payroll for staff, Monitoring staff and supervising programs

Coaching basketball games and practices for the 5th and 6th grade girls, Providing direction and a high level of basketball skills to students, Teaching good sportsmanship and team building, Developing routines and guides to the game of basketball, Teaching the team on how to eat healthy and exercise properly