Daisy

Customer Service Professional with 10 years of experience in client management

Video resume

Asesor de servicio al cliente

Modalidad: remoto o teletrabajo 100%nMe encanta la tecnologia, la IA, LoT

Contacto

Bogotá, Bogotá D.C., Colombia

Abierto a remoto

Disponible en CazVid

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Competencias

Customer Service ManagementAvanzado

Oversee and improve customer satisfaction and service processes

Scrum MethodologyIntermedio

Utilized Scrum practices to manage and coordinate project workflows

Technological ProficiencyAvanzado

Apply knowledge of information systems, AI, IoT in customer service scenarios

Proactivity and EnthusiasmIntermedio

Demonstrates a proactive attitude and enthusiasm in remote work environments

Resumen

Experienced customer service professional with 10 years leading client requirements and implementing collaborative methodologies in telework settings.

Logros Clave

Managed customer requirements and coordinated service delivery for over a decade
Implemented Scrum methodology to improve team collaboration
Developed proactive customer engagement strategies in a telework environment

Habilidades

Customer Service ManagementScrum MethodologyTechnological ProficiencyProactivity and Enthusiasm

Publicado en CazVid - 3 jul 2025

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