This is my profileContact via CazVidThis profile is written in Spanish
Daisy
Customer Service Professional with 10 years of experience in client management
Video resume
Asesor de servicio al cliente
Modalidad: remoto o teletrabajo 100%nMe encanta la tecnologia, la IA, LoT
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer Service ManagementAvanzado
Oversee and improve customer satisfaction and service processes
Scrum MethodologyIntermedio
Utilized Scrum practices to manage and coordinate project workflows
Technological ProficiencyAvanzado
Apply knowledge of information systems, AI, IoT in customer service scenarios
Proactivity and EnthusiasmIntermedio
Demonstrates a proactive attitude and enthusiasm in remote work environments
Summary
Experienced customer service professional with 10 years leading client requirements and implementing collaborative methodologies in telework settings.
Key Achievements
- Managed customer requirements and coordinated service delivery for over a decade
- Implemented Scrum methodology to improve team collaboration
- Developed proactive customer engagement strategies in a telework environment
Skills
Customer Service ManagementScrum MethodologyTechnological ProficiencyProactivity and Enthusiasm
Published on CazVid - Jul 3, 2025