Experienced BPO professional with 7 years in customer service, IT support, sales, and retention, proficient in English and Spanish, with remote work expertise.
Provided customer support and resolved inquiries effectively in a high-volume call center environment
Assisted clients with technical issues and troubleshooting in a remote support setting
Engaged customers to promote products and retain accounts, contributing to business goals
Fluent in English and Spanish, utilized to serve diverse customer bases effectively
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Handled logistics tasks, supporting operational efficiency in various projects
