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Daniel

Customer Service Representative and IT Support

Currículo em vídeo

Customer Service Representative and IT Support
I have worked in several American Companies, with experience in customer service, IT support, Sales, Retention and Logistics.

Contato

Bogotá, Bogotá D.C., Colombia
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Provided customer support and resolved inquiries effectively in a high-volume call center environment

IT SupportIntermediate

Assisted clients with technical issues and troubleshooting in a remote support setting

Sales and RetentionIntermediate

Engaged customers to promote products and retain accounts, contributing to business goals

Multilingual CommunicationAdvanced

Fluent in English and Spanish, utilized to serve diverse customer bases effectively

Logistics CoordinationBeginner

Handled logistics tasks, supporting operational efficiency in various projects

Resumo

Experienced BPO professional with 7 years in customer service, IT support, sales, and retention, proficient in English and Spanish, with remote work expertise.

Principais conquistas

  • Gained extensive experience across customer service, IT support, sales, retention, and logistics in the BPO sector
  • Successfully worked remotely in English and Spanish for various American companies
  • Demonstrated versatility by handling multiple roles in fast-paced work environments

Habilidades

Customer ServiceIT SupportSales and RetentionMultilingual CommunicationLogistics Coordination
Publicado na CazVid - 17 de mai. de 2026
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