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D

Daniel

Customer Service Specialist with Multilingual Skills in Tech and Hospitality

Contacto

Bogotá, Bogota D.C., Colombia
Disponible en CazVid
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Competencias

Customer SupportIntermediate

Provided assistance to users regarding payment issues and partner inquiries.

Multilingual CommunicationIntermediate

Communicated effectively in Spanish, English, and French in customer and partner interactions.

Technical SkillsBeginner

Utilized MS Office tools and basic programming knowledge to support tasks.

Problem SolvingIntermediate

Addressed inquiries and issues from customers and partners to ensure resolution.

Educacion

Associate’s
Universidad de Santander (UDES)

Idiomas

SpanishNative
EnglishAdvanced
FrenchIntermediate

Resumen

Experienced customer service representative with multilingual abilities across tech and hospitality sectors, proficient in communication and support roles.

Logros Clave

  • Supported customers at CashApp with payment issues, ensuring satisfaction.
  • Handled partner inquiries for Booking.com, maintaining service standards.
  • Provided email and call support at WEBHELP CONCENTRIX, addressing partner needs.

Experiencia

Customer Service Representative

CashApp

Assisted customers with any issues related to their payments.

Customer Service Representative

WEBHELP CONCENTRIX
August 15 - November 15

Assisted partners from Booking.com with everything related to their properties listed on the website., Responded to calls and emails from partners.

Customer Service Representative

IntouchX
February 7 - Mayo 15

Habilidades

Customer SupportMultilingual CommunicationTechnical SkillsProblem Solving
Publicado en CazVid - 3 jul 2025
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