Experienced in logistics, team management, and business growth strategies across multiple industries including transportation, retail, and international trade.
Developed and managed logistics strategies, international transportation, and export planning to enhance business operations.
Supervised and coordinated teams from 14 to 18 members, ensuring efficient daily operations and staff development.
Managed customer service, sales crossing, and developed client relationships to increase revenue streams.
Engaged in business development and strategic planning for restaurant management and freight brokerage.
CÁMARA DE COMERCIO DE BARRANCABERMEJA
Support the project management (with internationalization of companies’ activities), Event organization, Promote the competitiveness of the Magdalena Medio region through diverse activities.
JOYERÍA DANIKLAUS
Design marketing and advertising strategies with the purpose to increase the sales., Purchase inputs.
TELEPERFORMANCE
Customer service, Crossing sales, Mobile technical support.
TELEPERFORMANCE
Monitor and analysis of processes, Development sessions to agents, Reporting.
Bachelor’s Degree
High School Diploma
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Handled inventory control and human resources functions, supporting operational and staffing needs.
TELEPERFORMANCE
Personal development, Team management (14-18 people), Ensure the smooth, efficient running of the operation.
LOGISTICS MASTERS
Support to new freight broker agents, Business development, Deal closer, Freight brokerage.
LOS GUEROS TAQUERIA
Human resources, Strategic planning and management of the restaurant.
DANIEL MONROY FREIGHT BROKER - INDEPENDENT
Book of business developer of clients that need logistics for the transportation of any kind of goods in-land.
