This is my profileContact via CazVidNelson
Professional of Regional Competitiveness Unity
Contact
Competencies
Developed and managed logistics strategies, international transportation, and export planning to enhance business operations.
Supervised and coordinated teams from 14 to 18 members, ensuring efficient daily operations and staff development.
Managed customer service, sales crossing, and developed client relationships to increase revenue streams.
Engaged in business development and strategic planning for restaurant management and freight brokerage.
Handled inventory control and human resources functions, supporting operational and staffing needs.
Education
Languages
Summary
Experienced in logistics, team management, and business growth strategies across multiple industries including transportation, retail, and international trade.
Key Achievements
- Supported internationalization project management and regional competitiveness initiatives at Cámara de Comercio de Barrancabermeja.
- Led team management and operational efficiency at TELEPERFORMANCE, overseeing up to 18 team members and process analysis.
- Built clients' logistics solutions and supported freight brokerage growth across North America, expanding business portfolio.
Experience
Professional of Regional Competitiveness Unity
Support the project management (with internationalization of companies’ activities), Event organization, Promote the competitiveness of the Magdalena Medio region through diverse activities.
Sales Manager
Design marketing and advertising strategies with the purpose to increase the sales., Purchase inputs.
Customer Service Agent - Sales
Customer service, Crossing sales, Mobile technical support.
QA Analyst
Monitor and analysis of processes, Development sessions to agents, Reporting.
Supervisor (Walmart – Comcast)
Personal development, Team management (14-18 people), Ensure the smooth, efficient running of the operation.
Leader Senior – Freight Broker
Support to new freight broker agents, Business development, Deal closer, Freight brokerage.
Strategic growing advisor
Human resources, Strategic planning and management of the restaurant.
Freight Broker USA-CAN-MX
Book of business developer of clients that need logistics for the transportation of any kind of goods in-land.