Dedicated professional with over 6 years in hospitality and customer service, skilled in guest relations, team coordination, and recruitment. Bilingual in English and Spanish, committed to delivering outstanding experiences and supporting organizational goals.
Exceptional ability to deliver high-quality service in hospitality and customer support environments.
Fluent in English and Spanish, facilitating effective interaction with diverse clients and teams.
Proven ability to work efficiently within teams, supporting collective goals and fostering positive relationships.
Experience in sourcing, screening, and training candidates to optimize workforce performance.
GARZA BLANCA/ VILLAS DEL PALMAR
Make advertising of the new 5 Diamonds Mexican Resort Garza Blanca, inviting families for a Day Pass and Tours.. International Passenger Customer Service. Promoted after 6 months to Guest Concierge, trained in OpenTable management.
TELEPERFORMANCE
Sourcing, screening and training customer service candidates.. Coordinate team goals, problem solutions, recruitment management.. Customer service for Energy Texas Company. Sales Force for Avis.
Technical Degree
Bussiness Psychology
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Proficient in Open Table Platform for reservations and customer management.
