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D

David

Customer Service & Finance Associate with 5+ years in Service & Financial sectors

Contacto

San Pedro Sula, Cortés Department, Honduras
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Competencias

Customer ServiceIntermediate

Provided customer support by managing accounts and resolving inquiries in retail and finance contexts.

Financial TransactionsIntermediate

Ensured accurate recording of payments and transactions for auto finance clients.

Network TroubleshootingIntermediate

Analyzed, tested, and evaluated network systems including LAN, WAN, and cloud infrastructures.

Office ProductivityAdvanced

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for documentation and communication.

Content ManagementBeginner

Experience with blogging tools like HTML, CSS, WordPress, and CMS platform management.

Educación

Front End and Back End Developer
Universidad Tecnológica de Honduras
Completed July 2014
Business Administration
Howard Community College
Completed October 2010
High School Diploma
Long Reach High School
Completed November 2009

Idiomas

EnglishC2
SpanishNative

Resumen

Versatile professional with experience in customer relations, financial transactions, and network troubleshooting, demonstrating a commitment to accuracy and problem-solving.

Logros Clave

  • Managed customer accounts and handled 40+ daily service calls for retail companies at Startek
  • Ensured accurate payment and transaction recording for auto finance portfolio at KM2 Solutions
  • Analyzed, tested, and troubleshot network systems including LAN, WAN, and cloud networks at Genesis Technology

Experiencia

Account Receivable Associate

KM2 Solutions
June 2022 - October 2023

Ensure accurate payment and transaction recording for auto finance company Consumer Portfolio Services

Customer Service Specialist

Startek
December 2020 - July 2021

Built strong customer relationships, Handled an average of 40+ daily service calls for retail companies Amazon and Walmart, Managed customer accounts and promptly addressed service inquiries

IT

Genesis Technology
October 2019 - November 2020

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks.

Habilidades

Customer ServiceFinancial TransactionsNetwork TroubleshootingOffice ProductivityContent Management
Publicado en CazVid - 3 jul 2025
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