This is my profileContact via CazVidDavid
Customer Service & Finance Associate with 5+ years in Service & Financial sectors
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Competencies
Provided customer support by managing accounts and resolving inquiries in retail and finance contexts.
Ensured accurate recording of payments and transactions for auto finance clients.
Analyzed, tested, and evaluated network systems including LAN, WAN, and cloud infrastructures.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for documentation and communication.
Experience with blogging tools like HTML, CSS, WordPress, and CMS platform management.
Education
Languages
Summary
Versatile professional with experience in customer relations, financial transactions, and network troubleshooting, demonstrating a commitment to accuracy and problem-solving.
Key Achievements
- Managed customer accounts and handled 40+ daily service calls for retail companies at Startek
- Ensured accurate payment and transaction recording for auto finance portfolio at KM2 Solutions
- Analyzed, tested, and troubleshot network systems including LAN, WAN, and cloud networks at Genesis Technology
Experience
Account Receivable Associate
Ensure accurate payment and transaction recording for auto finance company Consumer Portfolio Services
Customer Service Specialist
Built strong customer relationships, Handled an average of 40+ daily service calls for retail companies Amazon and Walmart, Managed customer accounts and promptly addressed service inquiries
IT
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks.