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Deisy
Call Center Agent with Bilingual Skills in Customer Service
Contacto
Bogotá, Bogota D.C., Colombia
Disponible en CazVid
Competencias
Customer ServiceIntermedio
Applied customer service skills in a bilingual call center environment.
Cross-SellingIntermedio
Engaged customers in cross-selling activities to promote products/services.
Bilingual CommunicationIntermedio
Provided support in both English and Spanish to diverse clientele.
Call Center OperationsIntermedio
Managed customer inquiries and facilitated sales processes in a semi-bilingual setting.
Educacion
Bachiller Técnico Académico
Colegio Arborizadora Alta
Completed NOV 2019
Procesamiento técnico en alimentos
Colegio Arborizadora Alta
Completed NOV 2019
Auxiliar e servicio abordo y aeroportuario
Corporación educativa indoamericana
Completed FEB 2022
Resumen
Experienced call center professional with bilingual skills and a focus on customer support and cross-selling.
Logros Clave
- Provided bilingual customer service at Sutherland Global Services.
- Handled cross-selling opportunities to enhance client engagement.
- Supported customer interactions in a fast-paced call center environment.
Experiencia
Agente call center semi-bilingüe
sutherland global services
atención al cliente, venta cruzada
Habilidades
Customer ServiceCross-SellingBilingual CommunicationCall Center Operations
Publicado en CazVid - 17 may 2026